Read time: 60 seconds
I want to talk about a little trick I have learned that has helped me in several situations. When you are talking on the phone with someone, as soon as you say your good-byes, don’t hang up right away. Depending on the conversation and who you are talking with, you can gain valuable information. You would be surprised how many people talk to themselves or to someone they are with about you or what you were just talking about before they hang up the phone!
Here are some situations where it has benefited me:
- When talking to prospective tenants on the phone during pre-screening, I wait after the good-bye and hear them say something that disqualifies them immediately.
- When talking to a “friend” or acquaintance, after the conversation hearing them talk about me in either a positive or negative light
- When on the phone with a business “professional” hearing them act very unprofessionally and make some downright rude comments that makes me reconsider even doing business with them.
- When talking on the phone with a potential mate, gaining some valuable information after the call about her thoughts/feelings/etc.
I’m sure there are many other situations, but you get the point. As soon as you say goodbye, just sit and listen for awhile. You may be surprised what you hear.
TAN: Try this trick for all your phone conversations in the future. If you learn something by using this technique, comment below! 🙂
Edit 8/9/12: I used the phone trick successfully today during a negotiation with a lady who is selling a mobile home park. After I said bye I heard her say, “Oh no no no no, God please…” which basically means she is desperate to sell and I’m her only prospect right now. While I don’t want to take advantage of an elderly lady, recent info has come to light which makes the investment extremely risky, and the deal is almost off just because of it. We’ll see if we can work something out though.